Pet Portal

Improve communication with us through the VetShout Pet Portal!

These individual sites enable you to:

  • Check your pet’s history with our hospital and see the communications you’ve received from us (email and text) through VetShout.
  • Decide which way you would like to communicate with us. Turn on/off email/text communications, i.e. you can turn off texts so we only send emails to you. Your choice!
  • Update your contact information.
  • Update your pet’s information.
  • Request an appointment with our hospital.
  • Provide feedback
  • Refer a friend.

To login or create an account, click on your home clinic below:


Important COVID-19 Update

In order to keep our community and team as safe as possible, we will be practicing “hands free” or “socially distanced” appointments.  Our hospital doors will be locked, when you contact us over the phone we will give you clear instructions on how to proceed for your appointment.  All food or medication pick ups will be done “curbside”.  Due to staff restrictions at this time local emergency care from midnight (12am)  till 8am is being referred to Walker Road Animal Hospital 519-972-9000 or London Regional Emergency Hospital at 519-432-3300.